FAQ

Practical questions answered before you commit.

Plain answers about residential storage, batteries, backup power, remote monitoring, rebates, renovations, building projects, approvals, and warranty support.

FAQ

The useful answer is usually conditional, not absolute.

Home projects depend on the property, products, scope, approval requirements, tariff rules, and timing.

These answers explain the conditions that normally matter so the first consultation can be more productive.

Key details

What matters before you decide.

Do you only do solar and batteries?

No. Centiphilo Pty Ltd supports two residential service lines: solar and battery sales and installation, plus building and renovation projects.

Can a renovation include solar or battery planning?

Yes. Energy upgrades can be considered alongside renovation plans so roof access, switchboards, future loads, and timing are discussed earlier.

Will remote monitoring detect every issue?

No. Monitoring helps where the system is connected, supported, and authorised, but it is not an instant guarantee for every fault.

Can I add a battery to existing solar?

Often yes, but compatibility depends on your inverter, system design, switchboard, monitoring pathway, and backup requirements.

Are STCs, rebates, or savings guaranteed?

No. Eligibility and savings depend on current program rules, postcode, installation date, product eligibility, installer requirements, tariff plan, and customer circumstances.

What should be confirmed before building work starts?

Scope, inclusions, exclusions, approvals, engineering needs, timeline, payment terms, and handover expectations should be confirmed for the specific project.

Next step

Send your details for a tailored consultation.

We will use your postcode, property details, project interest, and support priorities to prepare a useful first conversation.

Rebates, STCs, savings, battery suitability, building approvals, safety checks, and project requirements depend on the property, scope, location, products, and current rules.