FAQ

Practical questions, answered plainly.

Answers to common questions about residential solar, home batteries, backup power, remote monitoring, rebates, building projects, renovations, and warranty support.

FAQ

Clear answers for long-term home decisions.

Homeowners need plain answers about energy systems, renovation scope, trade coordination, approvals, rebates, backup power, and aftercare support.

The answers below avoid blanket promises and explain the conditions that usually matter.

Key details

What this page helps clarify.

Do you only do solar and batteries?

No. Centiphilo Pty Ltd has two service lines: solar and battery storage sales and installation, plus residential building and renovation work.

Can a renovation include solar or battery planning?

Yes. Energy upgrades can be discussed alongside renovation plans so switchboards, roof access, future loads, and timing are considered earlier.

Will remote monitoring detect every issue?

No. It helps identify many common solar and battery issues where the system is connected and manufacturer monitoring is available, but it is not an instant guarantee for every fault.

Can I add a battery to existing solar?

Often yes, but compatibility depends on your inverter, system design, switchboard, and backup requirements.

Are STCs or rebates guaranteed?

No. Eligibility depends on current program rules, postcode, installation date, product eligibility, installer requirements, and customer circumstances.

What should be confirmed before building work starts?

Scope, inclusions, exclusions, approvals, licensing, engineering needs, insurance, timeline, payment terms, and handover expectations should be confirmed for the specific project.

Next step

Send your details for a tailored consultation.

We will use your postcode, property details, project interest, and support priorities to prepare a useful first conversation.

Rebates, STCs, savings, battery suitability, building approvals, licensing, and project requirements depend on the property, scope, location, products, and current rules.